Questions answered.
Doubts removed.

Most clients are up and running within a week of their initial consultation. Once the onboarding and configuration process is complete, Adam will start making calls within one business day. We've designed the process to be as fast and frictionless as possible.

Not at all. Our team handles all the technical heavy lifting. Your job is to tell us about your business — we do the rest. Most clients are surprised by how simple the onboarding process is. You don't need any technical expertise whatsoever.

Yes, absolutely. We believe in a consultative approach — we want to make sure Adam is the right fit for your business before we ask you to invest anything. Book a free consultation and we'll have an honest conversation about your goals and what's possible.

Primarily, we need to understand your business — your products or services, your target audience, your goals, and your preferred tone of voice. Our discovery process guides you through this. You don't need to prepare anything in advance; just come to the conversation ready to talk about your business.

We allocate a dedicated Australian phone number to your account. This number is used exclusively for your outbound calling campaign, so it builds familiarity with your target audience over time. The same number also handles inbound calls via Adam's AI receptionist.

Yes. Every call made by Adam originates from Australian infrastructure, using your allocated Australian number. This is important both for compliance and for call answer rates — people are far more likely to pick up calls from local numbers they can recognise.

Every Adam package includes an AI receptionist that answers inbound calls on your dedicated number. This receptionist is trained on your business and can handle common enquiries, capture caller details, and take messages — 24 hours a day, 7 days a week. You'll never miss an opportunity from a prospect calling back.

Following your discovery consultation, our team builds a custom AI configuration specifically for your business. This includes the conversation script and flow, objection handling responses, call-to-action programming, and overall brand voice calibration. Unlike generic calling platforms, every Adam deployment is unique to the client it represents.

Yes. Adam can be configured for B2B (business-to-business) calling, B2C (residential) calling, or a combination of both. Different campaigns may have different configurations depending on the audience. We handle all the nuances of each approach during onboarding.

We take DNC compliance very seriously. Before any campaign goes live, every number in your prospect list is washed against the Australian Do Not Call Register, managed by the ACMA. Numbers flagged as non-contactable are removed. This process is built into every campaign we run — it's not optional, it's standard.

Yes. Australian telecommunication and consumer protection laws have specific rules around certain types of calls and industries. During your consultation, our team will review your campaign objectives and advise on any relevant restrictions or requirements. We stay current with ACMA regulations to keep your campaigns compliant.

Yes. We send detailed call reports to you on a pre-defined frequency — daily, weekly, or monthly, depending on your preference. Reports include call volumes, connection rates, and outcome data. We can tailor the reporting format to suit what's most useful for your team.

We can't guarantee specific outcomes — and any provider who does is overselling. What we can guarantee is that Adam will call your list professionally and consistently, that every number will be DNC compliant, and that calls will commence within one business day of go-live. The outcome of those conversations depends on many factors, including your product, your market, and the quality of the list. We work hard to maximise performance, but calling is a numbers game and we'll always be honest about that.

Yes. We regularly review campaign performance and can make adjustments to Adam's training, the calling script, or the targeting approach based on what the data is showing us. Ongoing optimisation is part of how we work — not an add-on.

Adam doesn't have a fixed standard price — we design packages around each client's goals, call volume requirements, and desired campaign scope. This means you get a solution built for your needs, not a generic tier that may not fit. The best starting point is a consultation where we can understand your requirements and put together a custom proposal. All prices are in AUD and include GST.

We work with businesses of all sizes, from SMEs exploring outbound for the first time to larger enterprises running high-volume campaigns. During your consultation, we'll discuss what makes sense for your stage and budget, and put together a proposal accordingly.